020 7224 9777 Premier Bussines Centre 47-49, Park Royal Road, London, UK

Privacy and Cookies Policy

About this notice

1. This privacy notice contains information about the information Roli Solicitors collect, store and otherwise process about you and the reasons for the processing. It also tells you who we share this information with, the security mechanisms we have put in place to protect your data and how to contact us in the event you need further information.

Who are we?

2. Roli Solicitors, as a firm of solicitors, collect, use and are responsible for personal information about you. When we do this, we are the ‘controller’ of this information for the purposes of the GDPR and the Data Protection Act 2018.

3. If you need to contact us about your data or the processing carried out you can use the contact details at the end of this document or those that have been supplied during the course of our client care agreement.

What do we do with your personal information?

4. When carrying out the provision of legal services or providing a reference, Roli Solicitors collects personal information that you provide which may include any or all of the following:

5. We may also obtain the same categories of personal information listed above third parties, such as other legal professionals or experts, members of the public, your family and friends, witnesses, courts and other tribunals, investigators, government departments, regulators, public records and registers.

How do we use your personal information?

6. We may use your personal information for the following purposes:

Whether information has to be provided by you, and why

7. If we have been instructed by you or on your behalf on a case, or if you have asked for a reference, your personal information has to be provided, to enable us to provide you with advice or representation or the reference, and to enable us to comply with my professional obligations, and to keep accounting records.

The legal basis for processing your personal information

8. We rely on the following as the lawful bases on which we collect and use your personal information:

Who will we share your personal information with?

9. If you are a client, some of the information you provide will be protected by legal professional privilege unless and until the information becomes public in the course of any proceedings or otherwise. As your representatives, we have an obligation to keep your information confidential, except where it otherwise becomes public or is disclosed as part of the case or proceedings.

10. It may be necessary to share your information with the following:

11. We may be required to provide your information to regulators, such as the Solicitors Regulatory Authority, the Financial Conduct Authority or the Information Commissioner’s Office. In the case of the Information Commissioner’s Office, there is a risk that your information may lawfully be disclosed by them for the purpose of any other civil or criminal proceedings, without our consent or yours, which includes privileged information.

12. We may also be required to disclose your information to the police or intelligence services, where required or permitted by law.

Sources of information

13. The personal information we obtain may include information which has been obtained from:

Transfer of your information outside the European Economic Area (EEA)

14. This privacy notice is of general application and as such it is not possible to state whether it will be necessary to transfer your information out of the EEA in any particular case or for a reference. However, if you reside outside the EEA or your case or the role for which you require a reference involves persons or organisations or courts and tribunals outside the EEA then it may be necessary to transfer some of your data to that country outside of the EEA for that purpose. If you are in a country outside the EEA or if the instructions you provide come from outside the EEA then it is inevitable that information will be transferred to those countries. If this applies to you and you wish additional precautions to be taken in respect of your information please indicate this when providing initial instructions.

15. Some countries and organisations outside the EEA have been assessed by the European Commission and their data protection laws and procedures found to show adequate protection. The list can be found here. Most do not. If your information has to be transferred outside the EEA, then it may not have the same protections and you may not have the same rights as you would within the EEA.

16. We may transfer your personal information to the following which are located outside the European Economic Area (EEA):

17. If we decide to publish a judgment or other decision of a Court or Tribunal containing your information then this will be published to the world.

18. We will not otherwise transfer personal information outside the EEA (except as necessary for providing legal services or for any legal proceedings).

19. If you would like any further information please use the contact details at the end of this document.

How long will we store your personal data?

20. We will normally store all your information:


21. As explained above, we are relying on your explicit consent to process your information. You provided this consent when you agreed that Roli Solicitors would provide legal services/you asked us to provide a reference.

22. You have the right to withdraw this consent at any time, but this will not affect the lawfulness of any processing activity we have carried out prior to you withdrawing your consent. However, where we also rely on other basis for processing your information, you may not be able to prevent processing of your data. For example, if you have asked us to work for you and we have spent time on your case, you may owe us money which we will be entitled to claim.

23. If there is an issue with the processing of your information, please contact my clerks using the contact details below.

Your rights

24. Under the GDPR, you have a number of rights that you can exercise in certain circumstances. These are free of charge. In summary, you may have the right to:

25. If you want more information about your rights under the GDPR please see the Guidance from the Information Commissioners Office on Individual’s rights under the GDPR.

26. If you want to exercise any of these rights, please:

27. We will respond to you within one month from when we receive your request.

How to make a complaint?

28. The GDPR also gives you the right to lodge a complaint with the Information Commissioners’ Office if you are in the UK, or with the supervisory authority of the Member State where you work, normally live or where the alleged infringement of data protection laws occurred. The Information Commissioner’s Office can be contacted at

Future processing

29. We do not intend to process your personal information except for the reasons stated within this privacy notice. If this changes, this privacy notice will be amended and placed on our website page.

Changes to this privacy notice

30. This privacy notice was last updated on 30 July 2020

31. We continually review our privacy practices and may change this policy from time to time. When we do it will be placed on our website.

Contact details

32. If you have any questions about this privacy notice or the information we hold about you, please contact us using the contact details below.

Website or third party sources

We collect certain related technical information including, but not limited to, traffic data, location data, logs (including, where available, the IP address and location of the device connecting to the online services and other technical information and identifiers about the device and the nature of the visit such as clickstream to, through and from our website) and other communication data, and the resources that you use.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

By law, we may not place cookies on your computer without your consent, unless they are strictly necessary to the operation of the service that we provide on the Website.

e.g. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

If you have any queries about the cookies that we use, or would like more information, please contact